Download document () of 20
Services

Cybersecurity services

Industrial facilities are increasingly integrating and deploying smart digital technologies into their OT infrastructure. As this happens, systems become more connected and the exposure to potential vulnerabilities and damaging cyber events increases. Eaton can help you develop a comprehensive strategy to mitigate risks across your electrical infrastructure and OT environment. Our team of certified experts is prepared to help you build up cyber resiliency throughout your operation so you can proactively respond to cybersecurity threats – resulting in minimal interruptions to your operations. With our support, you get peace of mind, knowing that your systems and most critical assets are protected.

The convergence of information technology (IT) and operational technology (OT) infrastructure brings new challenges for organisations as they integrate digital technologies into their operational environments. Traditionally, cybersecurity management was governed solely by IT, but in the age of digital transformation and Industry 4.0, OT cybersecurity requirements demand new levels of specialised expertise. As a result, OT systems (e.g. industrial controls) are increasingly relying on the IT backbone – blurring the lines of responsibility. At Eaton, we understand the complexities of IT and OT asset integration and can help your business navigate and better safeguard your networks. 

 

Build a cyber defence strategy with a partner you can count on

Domain knowledge and experience: We know Operational Technology (OT) including industrial control systems, electrical distribution, power management and industrial networks. With over 100+ years experience in the design and implement of OT solutions, we serve in multiple markets, regions and segments. 

OT cybersecurity expertise: Eaton is the world's first company to have UL and IEC certified cybersecurity labs. We use a Secure Development Life Cycle (SDLC) approach for developing products and solutions.

World-class safety and availability: Our cybersecurity personnel are certified and qualified with deep experience, and are dedicated to safely execute work and maximise the availability of OT systems and devices.

Comprehensive support for non-Eaton equipment: Our team has knowledge and ability to provide service support for non-Eaton components and software. 

Scalability through our extensive network of field experts: With one of the largest service networks available, our local and regional service centres, partners and personnel can support customers of any size or need. Our team has the ability to operate at scale across multiple sites and thousands of assets.

Field experts backed by our Cybersecurity Centre of Excellence

Over 100 years of developing products and services

With decades of experience designing hardware and software solutions along with installation and maintenance services, Eaton is well positioned as the most capable cybersecurity provider in the industry for electrical infrastructure and building systems. With UL and IEC certified labs, cybersecurity is fully integrated into our own processes. And our experienced team of cybersecurity leaders help identify and address gaps in your processes and personnel training programmes to minimise your overall attack surface.

Offering deep cybersecurity expertise 

Customers rely on Eaton to understand, dissect and alleviate cybersecurity risk. It starts with our people. The dedicated team members who support our Cybersecurity Centre of Excellence (COE) meet and exceed competencies recognised by international standards organisations through rigorous, in-depth technical training programmes. You can be confident that management, engineering and personnel have the knowledge and service capabilities to address advanced cyber threats.

FEATURED EVENT

Cybersecurity Perspectives

Ensuring a cybersecure digital transformation journey

We’re excited to bring you our annual Cybersecurity Perspectives featured event on October 17, 2023. Be sure to register to receive updates for our new event launching during Cybersecurity Month.

In the meantime, access our entire library of on-demand educational content during your visit.

News and insights

CP_lockup_onImage.jpg

Join trusted experts and learn how to manage cybersecurity risk

A world dependent on connectivity and electrification needs trusted environments. Join us for Cybersecurity Perspectives: the global forum and educational programme showcasing the advanced tools and resources needed to expand your cybersecurity skill set.


Locate a representative

Use the map below to find the contact information for a representative in your desired location.

EESS Power Management account managers

 Pacific north west

Travis Lujan
TravisDlujan@eaton.com
720 323 1013

 California/Nevada

Imad Anayah
ImadAAnayah@eaton.com
925 577 3089

 Central zone

Jon Towslee
jonstowslee@eaton.com
216 990 2094

 Gulf zone

Raul De La Fuente
RaulDeLaFuente1@eaton.com
512 284 0250

 North-east zone

Chris Searles
ChristopherMSealers@eaton.com
774 291 9454

 South-east zone

Ed Shealy
EdgarLShealy@eaton.com
251 581 3705

Specifications

Our OT cybersecurity services

Cyber images - Start up

Start-up and commissioning 

  • Capture inventory
  • Capture network  traffic and baseline
  • Change default credentials  
  • Hardening and verifying security controls
Cyber images - 1

Cybersecurity assessment 

  • Connected asset inventory and configuration baselines
  • Threat and vulnerability analysis 
  • Cybersecurity maintenance and compliance analysis 
  • Disaster recovery and incident response readiness
Cyber images - Industrial Network Defense

Industrial network defence 

  • Real-time monitoring, threat and vulnerability detection 
  • Industrial firewalls 
  • Remote access and connectivity 
  • Network segmentation 
Cyber images - Lifecycle maintenance

Life-cycle maintenance 

  • Ongoing threat and vulnerability management 
  • Asset and configuration management 
  • Bi-weekly, monthly and yearly activities
Cyber images - 5

Consulting, design and training 

  • Secure architecture development 
  • Legacy system review 
  • Secure component and supplier selection 
  • Cybersecurity training

Our service foundations

We align our product life cycle and service approach to the leading certifying bodies and standards, including NIST, IEC, UL and NERC-CIP.

Download Links