Download document () of 20
Clear selection
Download selection
We make what matters work*
Submit form in new Tab
Products
eaton-made-in-canada-primary-seal-reverse-red.png
Made in Canada >
Discover our deep Canadian roots.
Digital
Services
Markets
digital transformation
Markets
Customer success stories
Eaton helps 3E Power with an extensive distribution equipment lineup, 03/03/2022
Support
eaton-mississauga-building.jpg
Eaton Distributors
Locate a distributor in Canada
Company
MyEaton
Services

Electrical power distribution field services

Eaton’s electrical engineering services and systems team provides the expertise needed to keep your power system safe, efficient, reliable and up to date. Our extensive range of expertise helps businesses make the most of their existing equipment by optimising performance and extending the lifespan. Our electrical services engineers and technicians diagnose problems, identify ways to improve performance and transform concepts into flexible, practical solutions that can improve productivity and use of capital.  

Contact me about this solution
View Eaton's electrical engineering services and systems line card
Back to search

Eaton job search

Stay connected and learn more about what makes Eaton a great place to work.

Apply to open jobs
Expertise with major manufacturers' equipment
Extended warranty with start-up and commissioning
24/7/365 emergency support

Core features

  • Contract and support services provide the maintenance, parts and service needed to get the best performance from your power systems
  • Available to match specific business needs, Eaton’s service contract offering ensures that all equipment – regardless of manufacturer – is aligned in an integrated maintenance strategy
  • Eaton’s field services team performs an entire spectrum of services including preventive maintenance, equipment startup and commissioning, site acceptance training and remote monitoring and diagnosis
  • Emergency service is available 24/7/365 for electrical crisis response
  • Customer support centres are staffed around the clock
  • An additional one-year warranty is included on any Eaton equipment where Eaton's electrical engineering services and systems team performs the power system studies and startup/commissioning
  • Extended warranty service agreements are available up to 60 months from the date of shipment

The service your skilled technicians provided was exceptional. This was my first power outage but the knowledge, excellent customer service and professionalism your technicians provided gave me an overwhelming sense of confidence, as the outage was completed successfully without incident or injury. I would definitely refer to Eaton for any future power issues I may have. 

Project Manager, Multi-national Consumer Goods Manufacturer

    Expertise for every stage of the job

    Find out about the variety of services our expert field team offers and our safety programme.

    Need service support now?

    Eaton’s service team is on call 24/7 every day of the year, providing unrivalled services ranging from troubleshooting to disaster recovery.

    1-844-438-6782

    Verify your system

    When constructing or modifying an electrical system, it is critical to verify that it will perform in accordance with the design plans and specifications. Eaton’s site acceptance testing not only ensures the proper functioning of new or upgraded equipment, but provides baseline data for designing predictive maintenance programmes.

    Preventive maintenance pays

    It is widely documented that a well-designed, time-based preventive maintenance programme can significantly reduce failure rates. Eaton’s predictive diagnostic services relies on the latest technologies to support a long-term predictive/preventive programme to optimise equipment and uptime.
    Find out more

    Let Eaton be your engineering partner

    As organisations increasingly expect their personnel to do more with less, it can be especially challenging to keep systems up to date and optimally performing. With Eaton’s embedded engineer services, you gain an in-house expert to supplement your own staff. Engineers can perform a multitude of tasks including drawing creation, field installation, commissioning of devices and project management.

    Crisis response when you need it most

    In the wake of a disaster, speed of response is essential, as these events can cause enormous loss of property, production and revenue. With service offices strategically located throughout North America, Eaton can deploy expert crisis management through a team of engineers and technicians within hours of a disaster striking. This immediate action helps organisations return to production quickly and safely.
    Find out more

    Extend equipment life

    Eaton’s switchgear modernisation product line offers a host of solutions for ageing power systems to extend the useful life of electrical power systems. These range from reconditioning to equipment replacement and additions to existing systems that improve reliability and safety. 

    Safety first

    As one of the largest and most experienced teams in the industry, Eaton strives to create a zero-incident culture through the implementation of our Safety Policy including division safety managers, layered risk assessments and a “voice of the customer” campaign. You can rest assured that every Eaton service professional is dedicated to continually improving our environmental health and safety performance through prevention, protection and preparation.
    engineer inspecting switchgear

    It’s all about you

    Eaton’s engineering services team is dedicated to understanding your business so we can optimise your power system for safety, reliability and efficiency. With more than 1,500 experts in 60 locations throughout Canada and the USA, and more around the world trained on major manufacturers’ equipment, our experienced engineers can diagnose problems, identify ways to improve performance and transform concepts into practical solutions. With 24/7 support, we are available whenever you need us.
    Find out more

    Turnkey solutions

    From equipment modernisation/upgrade to complete design, construction and commissioning of a new substation, Eaton’s turnkey power system team has the expertise and resources to design and manage your entire project from start to finish. Achieve a safer, more reliable and cost-efficient power system and the convenience of a single point of contact to reduce risk, schedule and budget.

     

    Find out more
    Specifications

    Eaton services maximise your uptime, reliability and safety

    Eaton’s extensive range of contract and support services provides a one-stop approach to achieve the very best performance from your power systems.  Our comprehensive offering includes:

    Start-up and commissioning

    • Acceptance testing and installation certification
    • Ground fault certification
    • Interconnect confirmation and commissioning
    • Utility integration
    • Warranty extension
    • Installation support and supervision
    • Start-up and training
    • Ground grid testing

    Preventive and predictive maintenance

    • PM programme design and implementation
    • Periodic testing and PM services
    • Thermographic survey
    • Troubleshooting/testing
    • DC power systems
    • Predictive diagnostic/partial discharge
    • Transformer oil processing

    Maintenance and emergency services

    • Complete scope of testing, repair and evaluation
    • Short/long-term maintenance contracts
    • 24/7 remote monitoring support
    • Crisis response personnel dispatch
    • Monitoring of relaying, metering, HV, MV and LV equipment and transformers
    • Embedded engineers
    • Extended warranties
    • Master service agreements
    • Oil testing
    • Transformers oil processing and repairs

    Need service support now?

    Eaton’s service team is on call 24/7 every day of the year, providing unrivalled services ranging from troubleshooting to disaster recovery.

    1-844-438-6782
    Download Links
    • Services
    • Electrical power distribution field services
    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
    SWE Toronto
    Company
    Quick links
    © 2025 Eaton. All Rights Reserved.